On Hiring Well

On Hiring Well

Choices about whom to hire are among the most important choices any company makes. Hiring constitutes “choosing the choosers” of what a company will do and how they will do it, whether at the micro scale of delivering service at a car rental counter or the macro scale of building a new business. Unlike domains… Read more » Read more

escher red

Self Management: A New Architecture

In the second of four posts on self management, we looked at Holacracy as an attempt to solve for a fully-specified structural framework for self-management. Holacracy is thoughtfully designed and elegant. However, most companies interested in unleashing energy by flattening their structures don’t need the air-tight system the Holacracy constitution provides. They need to be… Read more » Read more

Founder and COO

Founder & COO: Pulling Out the Tangles

Highly creative founder-CEOs almost inevitably reach a point where they want or need their companies to run better.  Often, this leads to the hiring of a Chief Operating Officer.  Perhaps no single pair in organizational life is as hard to manage as the founder/CEO and COO relationship. Part of the challenge of turning an obvious,… Read more » Read more


How to Run a Company

Most companies aren’t run any particular way. There’s a kind of default Fortune 500 management style in which certain elements predominate – performance management built around an annual goal setting process, engagement surveys, spans of control between six and eight, and dozens of other informally understood constructs – without anyone really being able to say… Read more » Read more

When Is No Hierarchy Best?

When Is No Hierarchy Best?

All too many companies think they will be great by accident. It is unlikely that the recipes for greatness are one of the following: A) Operating in whatever way people see fit right now B) Doing what seems natural in light of the things in front of you C) Operating according to the general norms people learned… Read more » Read more